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Privacy Policy - Wisdom House Inc.
Privacy Commitment

Privacy Policy

This Privacy Policy describes how Wisdom House Inc. collects, uses, discloses, and protects your personal information when you use our website and services.

Last Updated: January 20, 2026. We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

1. Introduction and Scope

Wisdom House Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy applies to all personal information collected through our website located at [Website URL] (the "Website"), as well as through any related services, sales, marketing, or events (collectively, the "Services").

By using our Website and Services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or Services.

Our Commitment to Your Privacy

We are a faith-based nonprofit organization dedicated to helping individuals and families. We treat your personal information with the same care and respect we extend to those we serve through our programs.

2. Information We Collect

We collect several types of information from and about users of our Website and Services, including:

2.1 Personal Information You Provide Directly

When you interact with our Website, you may provide us with personal information, including:

Information Type Examples When Collected
Contact Information Name, email address, phone number, mailing address When making donations, signing up for newsletters, or contacting us
Payment Information Credit/debit card details, billing address (processed through secure third-party processors) When making donations or purchases
Demographic Information Age, gender, location (if voluntarily provided) When participating in surveys or program applications
Communications Messages, feedback, inquiries, prayer requests When you contact us or use contact forms

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and browsing activities:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Information: Pages visited, time spent on pages, clickstream data, referring/exit pages
  • Location Information: General geographic location based on IP address (not precise location)
  • Cookies and Similar Technologies: See Section 6 for detailed information

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment processors when you make a donation
  • Social media platforms if you interact with our social media accounts
  • Other nonprofit partners (with your consent)

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Process Donations

To process your donations, send tax receipts, and acknowledge your support for our mission.

To Communicate with You

To respond to your inquiries, send updates about our programs, and provide requested information.

To Improve Our Services

To analyze website usage, improve our Website and Services, and develop new programs.

To Ensure Security

To protect against fraud, unauthorized transactions, claims, and other liabilities.

To Comply with Laws

To comply with applicable laws, regulations, and legal processes.

For Program Administration

To administer our programs, services, and events for participants and volunteers.

Our Limited Use Promise

We will never sell, rent, or trade your personal information to third parties for marketing purposes. We only use your information to further our mission of restoring lives through faith and compassion.

4. How We Share Your Information

We may share your information in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and Services, such as:

  • Payment processors to handle donations
  • Email service providers for communications
  • Website hosting and analytics providers
  • Customer relationship management (CRM) systems

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Protection of Rights

We may share information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.4 Organizational Transfers

If Wisdom House Inc. is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our Security Measures Include:
  • Encryption of sensitive data during transmission (SSL/TLS)
  • Regular security assessments and vulnerability testing
  • Limited access to personal information to authorized personnel only
  • Secure payment processing through PCI-compliant providers
  • Regular backups and disaster recovery plans

While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information.

Cookies
Small files placed on your device that enable us to recognize your browser and capture certain information.
Web Beacons
Electronic files used to track your navigation through the Website.

6.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the Website to function properly
  • Performance Cookies: Help us understand how visitors interact with our Website
  • Functional Cookies: Enable enhanced functionality and personalization

6.2 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request copies of your personal information.

Right to Correction

You have the right to request that we correct any information you believe is inaccurate.

Right to Deletion

You have the right to request that we delete your personal information, under certain conditions.

Right to Opt-Out

You have the right to opt-out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided in Section 10. We may need to verify your identity before processing your request.

Note About Donation Records

For legal and tax purposes, we are required to maintain donation records for a minimum period. If you request deletion of your information, we may need to retain certain donation records as required by law.

8. Children's Privacy

Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Data Protection Inquiry

Wisdom House Inc. cares about your privacy. For questions about how we handle your personal information or to exercise your privacy rights, please contact our Privacy Officer using the information below.